Privacy Policy

Effective Date: April 02, 2026

At Chemanex PLC ("Chemanex", "We", "Us", or "Our"), we are committed to protecting the privacy and security of the personal information of our website visitors, customers, and partners. This Privacy Policy describes how we collect, use, and protect your information when you visit www.chemanex.lk (the "Site").

1. Information We Collect

We may collect information about you in a variety of ways:

• Identity & Contact Data: Name, email address, and phone number provided via our inquiry forms or newsletters.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.
• Technical & Usage Data: IP address, browser type, device identifiers, and details of how you interact with our website (pages visited, time spent).

2. How We Use Your Data

We use the information we collect for various business purposes, including:

• Responding to Inquiries: To provide you with information regarding our products and services.
• Order Fulfillment: To process and manage export orders and international shipments.
• Communications: To send you updates, and marketing materials relevant to your business interests.
• Website Improvement: To analyze how visitors use our site to improve user experience and site functionality.
• Compliance: To comply with legal obligations and international trade regulations.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function optimally.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party partners who assist us in operating our website, conducting our business (e.g., shipping and logistics companies), or servicing you.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location (such as the EU/UK under GDPR), you may have the following rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to processing.
• The right to data portability.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to read their privacy statements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Chemanex PLC

No. 199, Kew Road, Colombo 02, Sri Lanka.

Email: info@chemanex.lk

Phone: +94 11 243 2882